Frequently Asked Questions
Everything you need to know about shopping with CBS Deals.
How long does it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
Are the products featured on CBS Deals authentic?
Yes, we partner directly with brands and authorized distributors to ensure that every product sold on our platform is 100% authentic and of the highest quality.
How can I track my shipment?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I cancel or modify my order after it has been placed?
Because we aim to process orders as quickly as possible, there is a very limited window to make changes. Please contact our customer support team immediately if you need to update your order.